Your safety is our priority

We've taken additional cleaning measures to ensure your safety during your stay with us, implementing additional cleaning and disinfection protocols in accordance with official recommendations.

We've taken additional cleaning measures to ensure your safety during your stay with us.

Certified disinfection


Certified disinfectionGuideline for a professional disinfection with Nebulizer

In response to the Coronavirus (Covid-19) we offer the possibility of performing a complete decontamination of the housing with a nebulizer machine with antimicrobial products.

This disinfection will be carried out and certified by a professional company which guarantees the complete decontamination and absence of viruses.

What is Disinfection via Nebulization Machines?

It is a technique that performs the disinfection of surfaces and environments by area (DSVA). This technology guarantees a fast and reliable cleaning and disinfection processes.

The disinfectant is dispersed in the form of small drops similar to mist, using compressed air. The mist, which behaves like a gas, reaches all areas of the room, accessing corners or areas that would be inaccessible by conventional spraying.

The small particles of water in which the biocidal active ingredients of the disinfectant are dissolved and deposited on the surfaces of the room, forming a thin film on them.

The products are effective on the coronavirus SARS within 2 minutes. They provide a continual antimicrobial action that helps keep surfaces and the environment clean and resistant to re-infection.

This Procedure Should be Done by Certified Companies

The disinfection by nebulization process is carried out by professional companies who have the authorization and permits in order to carry out this activity.

At the end of the process, they will issue a decontamination certificate that they will find on arrival at the accommodation and that guarantees the decontamination.

Pre-cleaning of the Accommodation

Before the disinfection by nebulization, the property is cleaned to remove dust, stains or any other type of dirt.

Disinfectants and biocides recommended by the health authorities will be used, strictly following the recommendations for use

In addition, a protocol is applied for the disinfection of certain elements before the nebulization

Dishes and kitchen utensils

After checking out, all dishes, glasses, cutlery or other kitchen utensils, used or not, will be washed at a minimum temperature of 60ºC

Textiles, sofas and upholstery

All sets of sheets and towels, even the unused ones, are cleaned thoroughly. They have previously been washed at a minimum temperature of 60 degrees in complete wash cycles. Upholstery and sofas are sprayed with a textile disinfectant

Electronic devices and frequent contact surfaces

Remote controls, tablets, touch screens, knobs, keyboards, garage door knobs, keys, etc will be cleaned manually with a disinfectant.

DisinfectionExtract of VRMA desinfection guideline

In response to the Coronavirus (Covid-19) and for your peace of mind we have implemented a cleaning and disinfection protocol in all our accommodations following the recommendations of the Vacation Rental Management Association (VRMA) and the Vacation rental housekeeping professionals (VRHP)

Below you will find a summary of these recommendations.

Cleaning and Maintenance Staff

Cleaning and maintenance staff will wait at least 3 hours to enter the property after check-out and if possible even 24 hours for more security.

If there is more than one cleaning staff during cleaning, social distancing will protocols will be followed.

The cleaning staff will be equipped with personal protective equipment (PPE) which consists of disposable masks and gloves. Splash goggles will be worn if the staff enters the property within the 3 hours after check-out.

Gloves will be disposed of after each property is cleaned and hands will be washed immediately after the removal of the gloves.

Masks will be thrown away. In the case of washable masks these will be inserted immediately in a zipper bag to be washed later.

Maintenance staff will not have access to the property during the stay of the guest, they will only have access in case of an emergency.

Disinfectants, Cleaning Agents & Materials

The cleaning staff will only use disinfectants that are certified by the EPA (United States Environmental Protection Agency) which prove to be effective against SARS-CoV-2.

You can find the list of approved disinfectant and cleaning agents here.

Some of these products are:

  • Hydrogen peroxide; Peroxyacetic acid (Maguard)
  • Quaternary ammonium (Clorox)
  • Sodium hypochlorite (Bleach)

The materials used to clean will be disposable ones such as paper or wipes which can be thrown away after their use. In the case cloth wipes are used, these will be placed in zip bags and washed at a temperature of 60ºC or more to disinfect.

Disinfection of High-Touch Surfaces and Major Areas

All major and high-touch surfaces and areas will be cleaned and then disinfected with the recommended EPA approved products. These include:

Door knobs (inside and out), lockboxes or electronics lock panels, elevator buttons, stair railings, telephones, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers, touch screens, and play sets/toys etc.

Guest Duties Check-In & Check-Out

It is recommended that the guest should perform their check-in remotely rather than going to a vacation rental office.

It is recommended that before check-out the guest should leave the HVAC or Ceiling fans on to ventilate areas.

If this is not possible the cleaning inspector or cleaner will open a few windows.

Soft Surfaces, Upholstery, Linens and Bedding

Soft surfaces and upholstery will be sprayed with a sanitizing product.

As per linens, bedding and towels these will be removed and placed in plastic bags and thoroughly washed at a minimum of 60ºC with the recommended washing products.

Dishes, Cutlery, Kitchen Utensils and Household Appliances

As a preventive measure, all dishes and kitchen utensils, even if they have not been used, should be washed in the dishwasher at a minimum temperature of 65ºC or with recommended disinfectant products

Appliances such as coffee makers, toasters, microwaves, refrigerator interiors etc. are also disinfected with the recommended products

Floors and Bathrooms

Floors and bathrooms are also disinfected with approved products, as well as other items such as hair dryers and amenities such as soap, shampoo and toiletry supplies.